Identify the situation
Capture vehicle, connector, state of charge, location, symptoms, and driver constraints through a consistent intake.
EV resolution intelligence
Turn EV confusion into a clear next step.
EV-IQ Assist gives roadside, insurance, rental, and mobility teams the expertise and guided workflows to resolve stranded and near-stranded EV driver incidents—before an unnecessary tow.
Fasterincident resolution
Feweravoidable tows
Betterdriver experience
EV GuidanceResolution Engine
Vehicle identified2026 EV • CCS1
Charging optionsCompatible station found
Next best actionDriver guided safely
The EV support gap
A gas-tank playbook doesn’t work for an EV.
Connector types, battery state, charging networks, station reliability, and vehicle-specific behavior create a different kind of roadside event. EV-IQ Assist turns those variables into a consistent, guided resolution process.
Choose the best resolution
Guide agents and drivers toward compatible charging, mobile energy, 12-volt support, troubleshooting, or towing only when needed.
Learn from every event
Build a structured knowledge base of vehicle behavior, charging failures, and successful outcomes across makes and models.
From call to resolution
One intelligent path through a complicated moment.
LIVE RESOLUTION PATH
What vehicle is the driver operating?
Make & modelModel yearConnectorBattery status
EV-IQ GUIDANCEBuild the right decision path from the first answer.
Built for the organizations drivers call first
Add EV expertise without rebuilding your operation.
Insurance & roadside programs
Help agents choose the most efficient resolution and reduce costly, avoidable dispatches.
Rental-car companies
Give unfamiliar EV drivers calm, brand-aware guidance when charging plans break down.
Automakers & mobility providers
Extend the ownership experience with specialized support across vehicles and charging networks.
Contact us
Let’s improve the EV support experience.
Talk with EV-IQ Assist about roadside resolution, rental-car support, insurance programs, or mobility partnerships.
A better answer when the battery is low